Communicating Professionally

Writing Cover Letters and Resumes

Great resources:

Cover Letters and Resumes

Cover Letters

Resumes

Using Resume Keywords

Your Work History: How far back should you go on a resume?

One resource for adding audio to PowerPoint

http://youtu.be/sNxJQa51D9A

Obviously you do not need to add audio in this fashion; you might choose to attach a separate file

Inevitably, there will be a need for bad news messages. It is best to use a "sandwich" method, in which you will open with a positive statement, tactfully deliver the bad news, and then close with a positive statement (Hurley, 2011).

Reference

Hurley, P.K. (2011). Bad news messages. Retrieved from

http://emedia.leeward.hawaii.edu/hurley/modules/mod3/3_docs/bn.pdf

The Three Step Writing Process: Planning, Drafting, and Revising

Image source

There are several good three-step writing process which can be employed when writing a paper or creating a presentation. The above example is one such process ("Process Writing," 2010).

Reference

Process writing: Subdividing flowcharts. (2010). Retrieved from
http://www.ingenuityworks.com/fun_&_games/process_writing/
05c_subdividing.html

Need help writing an outline?

Here are some great links!

http://www.lavc.edu/library/outline.htm

http://library.uwf.edu/tutorials/getting_started/concept_mapping.cfm GREAT for those who struggle with writing a linear outline

Berlo's SMCR Communication Model

Image source

There are a great many communication models which can be studied. The model above was created by Berlo, and is an adaptation of an earlier communication model. The acronym SMCR is short for: S - Source, M - Message, C - Channel, R - Receiver ("Berlo's SMCR Model," 2010). The video on the sidebar may offer some additional assistance.

Source
All messages must originate somewhere, and the source is where they originate. Often, the source refers to the sender, or encoder, of the message.

Message
What is being communicated is the message.

Channel
The way in which a message is received is through a channel--hearing, seeing, touching, smelling, and tasting.

Receiver
The message is sent to the receiver, who is sometimes known as the decoder.

Reference

Berlo's SMCR model of communication. (2010). Retrieved from

http://communicationtheory.org/berlos-smcr-model-of-communication/

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